Privacy & your drawings
Updated 2 November 2026
Your information
Quotractor is operated by FLOWLABCO PTE. LTD. (Singapore, UEN 202633283W), under FlowLab. We use account identifiers, company details, drawings, saved quotations, usage and payment records to provide the service, protect accounts and resolve support requests.
Drawing analysis
Only upload drawings you are entitled to use. Remove unnecessary personal or confidential details. Drawings selected for AI analysis are sent to OpenAI for processing; requests use store:false. This does not mean every provider has zero retention. Check the provider policies linked below. AI results require your review.
Service providers
Cloudflare hosts the app, account database and private drawing storage. Resend sends sign-in codes and service notifications. Stripe processes payments and supplies billing documents. We do not store card numbers. Company owners control access granted to their Team members.
Retention and your choices
Saved quotations and attachments remain available until you delete them or request account closure. Unneeded attachments may be reconciled separately after deletion. Authentication, fraud-prevention and payment audit records may need longer retention. We do not promise immediate deletion from provider backups or legally required records. Download your records from Account help before requesting closure.
Cookies and contact
We use secure session cookies and language/text-size preferences. Contact hello@flowlab.works for access, correction, deletion, retention or privacy questions. We verify account ownership before acting. Never send a password, recovery code or payment card details.
Contact FlowLab · Account help & export · Terms
Provider policies: Cloudflare · OpenAI · Resend · Stripe